Effective Date: 2025
Twin Phoenix (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.twinphoenix.ca or use our services.
We may collect the following types of information:
Personal Information: Name, email address, phone number, and address when you contact us or request services.
Non-Personal Information: Browser type, device information, and usage data collected through cookies or analytics tools.
We use the collected information to:
Provide and manage our cleaning and maintenance services.
Respond to inquiries and customer support requests.
Improve our website, services, and customer experience.
Send updates, promotions, or service-related communications (with your consent where required).
We do not sell, rent, or trade your personal information. We may share your information with:
Trusted third-party service providers assisting in website hosting, analytics, or payment processing.
Legal authorities if required by law.
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Under Canadian privacy laws, you have the right to:
Access and request a copy of your personal information.
Correct inaccuracies in your personal information.
Withdraw consent for communications at any time.
Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies.
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
For questions or requests regarding this Privacy Policy, please contact us at:
Twin Phoenix
Email: info@twinphoenix.ca
Phone: 778 867 1008